BRITS have been guaranteed more attractive remuneration rules after airlne proposals were reported this week.

Aircraft travelers who experienced delays on UK domestic flights could also be eligible for remuneration also.

If the proposal is supported, this new rule might mean travellers would be guaranteed compensation for delays over 60 minutes.

Presently, Brits can only apply for compensation if the postponement to the flight take off is of three hours or more.

Currently and specifically, only domestic passengers on flights for less than 932 miles can claim £220 for delays of more than three hours.

Transport Secretary Grant Shapps said the proposals “aim to bolster airline consumer protections and rights”.


What travellers could be entitled to claim for:

Travelers would be qualified for 25% of the ticket value for a postponement of over one hour, but under two.

They could likewise be guaranteed 50% of the ticket cost assuming the postponement was over two hours, yet under three hours.

Travellers will now actually get 100% of the flight cost for a delay of over three hours.

Mr Shapps explained: “People deserve a service that puts passengers first when things go wrong, so today I’ve launched proposals which aim to bolster airline consumer protections and rights.

“We’re making the most of our Brexit dividend with our new freedoms outside of the EU, and this review will help build a trustworthy, reputable sector.”

Chief executive of industry body Airlines UK, Tim Alderslade, said carriers “work hard to ensure that the passenger experience is as smooth and enjoyable as possible”.

CAA chief executive Richard Moriarty explained the proposals are a “clear indication of the need to enhance our enforcement powers, and bring us in line with other regulators”.

He said: “The proposals will improve passenger rights and equip the Civil Aviation Authority with the appropriate tools to act swiftly and effectively for the benefit of consumers.”

Director of policy and advocacy at consumer group Which?, Rocio Concha, said during the pandemic some airlines “ignored their legal obligations and refused to pay refunds for cancelled flights”.

“This consultation is a welcome first step that must improve and strengthen consumer rights and protections so that complaints are dealt with fairly and promptly.

“And that passengers receive the money they are due quickly and without unnecessary hassle,” she said.

Mr Shapps also suggested that carriers should pay the cost of repairing wheelchairs and mobility scooters which are damaged or lost during flights.

Right now, airlines only need to pay travelers up to £1,200 for damage or loss of their possessions.

A few wheelchairs, nonetheless, cost more than £25,000.


Find out how to claim for a delay in the below video!